EDD Transitions Unemployment and Disability Payments to New Money Network Debit Cards

In a move aimed at streamlining the payment process, the Employment Development Department (EDD) has announced plans to transition unemployment, disability, and Paid Family Leave benefit payments from Bank of America debit cards to new Money Network prepaid debit cards. This change is expected to enhance the overall customer experience and provide more convenient access to funds.

Starting January 15, eligible customers will begin receiving payment issued to their existing Bank of America debit card, along with an unfunded Money Network Card. This allows them to familiarize themselves with the new card before the transition takes place. The EDD is urging customers to allow up to 14 business days for the receipt of these cards.

Beginning February 15, benefit payments will no longer be issued to Bank of America debit cards and instead will be loaded directly onto the Money Network prepaid debit cards. This change affects all unemployment, disability, and Paid Family Leave customers who receive benefit payments from the EDD.

The transition is part of a larger effort by the EDD to modernize its payment processing system and provide more efficient service to its customers. The new Money Network Cards offer a range of benefits, including enhanced security features and greater flexibility in managing funds.

For customers with questions about the transition or who need assistance in accessing their new cards, the EDD has established a dedicated contact line. According to Loree Levy/Aubrey, representatives will be available to provide guidance and support throughout the transition period.

Overall, this change is expected to improve the payment experience for EDD customers and better align with the department's commitment to providing excellent service. With the introduction of Money Network prepaid debit cards, customers can look forward to a more streamlined and efficient way to access their benefit payments.

Bank of america money networks